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Top 10 Reputation Management Software Solution Companies - 2020

Today, most managers, HRs, and marketing executives keep reputation management at the top of their agenda list. As corporate reputation lives in a fragile ecosystem, companies need to nurture and protect it from threats. This is due to the fact that brand perception has emerged as the driving force of consumer engagement in today’s digital world. However, managing a brand’s reputation has become incredibly difficult owing to the Internet’s constant outreach. Critical customer reviews and bad ratings on delivery or product quality create negative publicity for a brand. To manage reputation across all the channels, businesses are searching for reputation management solution providers who aid in restoring the business’s reputation by quickly addressing the negative customer feedback. These solution providers blend modern technologies with the industry best practices to deliver efficient solutions that bolster business reputation online.

Today, technology has a significant influence on perception and behavior and organizations need to manage their reputation proactively. In addition, they need to harness online reputation by encouraging positive reactions from customers and partners. Further, a strong governance structure steered by a cross-functional team can contribute to mitigating the reputation management challenges.

There are several solutions providers and consulting firms that help businesses manage their reputation in the market. They can guide clients to revamp portfolio with best-in-class products and services that are aligned with evolving customer needs and enabled with modern technologies.

With reputation management standing at the cusp of technology transformation, there are a bevy of superior reputation management solutions and services providers entering the market. To help companies choose solutions and service providers best suited for them, MarTech Outlook has compiled a list of top 10 reputation management solutions and services companies. These firms are transforming the reputation management landscape with various disruptive technologies and customized, digitally-driven services.

We bring you MarTech Outlook’s “Top 10 Reputation Management Solution Providers -2020

Top Reputation Management Software Solution Companies

ConsumerAffairs is an online reputation management company that builds tools for its clients to manage their reputation proactively by harnessing and leveraging customer voice to drive business results. ConsumerAffairs provides its software-as-a-service platform that enables brands to connect with customers, collect reviews, and generate sales. The company enables clients to manage their reputation proactively by harnessing and leveraging customer voice to drive better business results

www.consumeraffairs.com

Futuredontics, the dental industry’s premier provider of new patient referrals, is committed to helping dentists better appreciate the criticality of devoting time to this contemporary form of word of mouth marketing and making the process easier. The company recently supplemented its longstanding call center-based patient acquisition with an online service available through Dentistry.com, a consumer-facing website educating prospective patients and driving them to dentist profile pages. Dentists using ReputationMonitor report that the tool is very effective in clearly displaying all consumer reviews and additional information prospective patients see throughout the web; providing timely notifications of new reviews; and identifying incorrect representations of their practice in directory listings. Futuredontics provides the tool for free so all dentists can be fully informed about how their business is presented throughout the web

futuredontics.com

DiamondLinks

DiamondLinks

DiamondLinks is a complete link building service and online reputation management firm. DiamondLinks provides better than the gold standard. DiamondLinks is for those that want their results like diamonds: beautiful, long lasting, and real. DiamondLinks is a complete link building service and online reputation management firm. Our focus is results.

Get on the Map

Get on the Map

The company help to combat negative information online is with counter-punch of positive information. Marketing with Social Media offers new opportunities for artists, organizations, businesses, event planners.

Giant Concepts, Inc

Giant Concepts, Inc

Giant Concepts was founded in 2005 by long time Internet veteran Scott Averbach. With over 13 years of Search Engine Marketing experience, Scott built a world-class services company that offers easy, cost effective solutions for search engine optimization services, helping your business to be more competitive and attract new customers by listing your website among the top search results for your relevant search queries.

Martek Cloud

Martek Cloud

Martek is a digital marketing platform that helps local businesses address the challenges they face online and in the marketplace. Our foundational marketing products allow businesses to build a stronger presence, connect with more customers, and grow a stronger brand. All-in-one Marketing Platform builds a better and stronger online presence with reputation management, social marketing, responsive websites, review generation, and listings management tools that makes it easier for customers to find and trust their business in local search

ReviewPoint

ReviewPoint

ReviewPoint offers a platform that companies of all sizes can use to have their customers share a positive experience. ReviewPoint is the trusted platform that thousands of businesses rely on to generate and monitor the online review platforms of their business. ReviewPoint is the industry leader of online reputation management. Founded in 2018, Alex Hagan was inspired by a pain point he faced at a previous employer.

Social Meets Digital

Social Meets Digital

Social Meets Digital, LLC is led by Laurie Hurley. Laurie has been in the digital marketing space since 2001, answering online reviews for major franchises and smaller businesses. Her passion for customer care and a high demand for personal review responses led her to focus more on online reputation management and Google My Business services. Social Meets Digital helps multi-location service businesses, franchises, & essential businesses increase profits, retain customers, & attract raving, loyal fans

Stepmiles Inc

Stepmiles Inc

The Stepmiles insights-driven strategies and growth hacks across Organic and Paid media channels create opportunities for new business growth and revenue augmentation. Consulting firms offer business-oriented, not design-driven solutions. Consultants dig deeper into client’s business goals and focus on performance-media and KPIs that affect the bottom-line (Cost per Acquisition, ROAS, ROI) vs typical agencies’ metrics (CPM).

Webgrowth Digital Marketing

Webgrowth Digital Marketing

Webgrowth simplifies digital marketing by generating qualified traffic and leads by growing clients’ brand's reach online. The company is committed to providing clients with a complete understanding of the deliverables, performance, and timeline of every stage of their campaign. From Campaign Timelines to Ongoing Reporting, Budget Allocation to ROI Performance, Webgrowth does it all. The company’s plethora of services and solutions include web design and development, search engine optimization, pay-per-click advertising, content marketing, social media marketing, and reputation marketing